Before using our services or features, it is important that you read this Policy as well as the specific conditions governing each service or feature.

Purpose of the Privacy Policy

This Privacy Policy of Comunicaciones Unicap S.L regulates the collection, use, and other forms of processing of personal data provided or obtained with the authorization of Users and/or Clients on this website or in any other environment of the entity, digital or physical.

By entering your data in one or more data collection forms, whether digital or physical, you are accepting the terms of use and the privacy policy, and it is understood that you have been informed of their terms and legal notice.

We inform you that whenever you provide us with your data or it is necessary for us to access information that may identify you—such as your name, surname, email address, postal address, or phone number—either to browse the website, purchase our products, or use our services, this Privacy Policy will apply.

Comunicaciones Unicap S.L informs users that it complies with current data protection regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data.

All legal texts are available to Users and/or Clients on the relevant website. Please read them carefully, as those in force at the time of using our services will apply.

Who is responsible for your data?

Comunicaciones Unicap S.L is responsible for the collection and processing of your personal data in relation to the services it provides. Comunicaciones Unicap S.L is committed to respecting and safeguarding your privacy and data security.
Data Controller: Comunicaciones Unicap S.L, Calle Doctor Esquerdo nº 28, 1ºE, 28028 Madrid, Spain.

What data do we collect and how?

Depending on how you interact with Comunicaciones Unicap S.L (via website, email, phone, etc.), we collect different types of data that can identify you directly or indirectly, including:

• Personal contact information: name, postal address, email address, or phone number.

• Account registration information: details required to access your user account (email and encrypted password).

• Demographic or behavioral information: data describing your demographic or behavioral characteristics.

• Technical device information: IP address, operating system type, browser type/version, etc.

• Website usage and communication data: data gathered via cookies and analytics tools (e.g., Google Analytics), such as visited pages, interaction times, clicks, and content viewed.

Consent for processing your personal data is always revocable; however, refusal may prevent access to certain features or services.

Purpose of Data Processing

Your data may be processed for various purposes, such as:

• Registering on our website

• Making an online purchase

• Contacting Customer Service

• Submitting complaints, suggestions, or feedback

Data Sharing

To ensure customer satisfaction, we treat your data with maximum confidentiality. Data may be shared with trusted third parties solely to improve service quality, including:

• Providers of technological, hosting, and database support services

• Providers of digital marketing, analytics, or e-commerce solutions

If data is processed outside the European Economic Area (EEA), we will only use companies that offer adequate protection, such as those adhering to the EU-U.S. Privacy Shield.

Data Retention

Personal data will be kept as long as the user does not request its deletion and for legally established retention periods, unless it loses its purpose or relevance.

User Rights

Users may exercise their rights under the General Data Protection Regulation (GDPR), including the rights to access, rectification, deletion, limitation, and portability.

Requests should be sent via email to info@elena-moons.com. Users may withdraw their consent at any time.

Reporting Incidents or Irregularities

If you become aware of any conduct or situation that could generate an incident or irregularity, please contact info@elena-moons.com.

Contact

For any questions or concerns about how we process or use your personal data, or to contact our Data Protection Officer, please email info@elena-moons.com.

User Commitment

Users are responsible for the authenticity, accuracy, and completeness of the information provided. If the data belongs to a third party, the user assumes responsibility for obtaining consent and properly informing the third party.

Security

We are committed to protecting your personal data and require our trusted third-party partners to do the same contractually.

User Responsibility for Use and Content

Accessing or using the website’s content is the sole responsibility of the user. Users must use the information lawfully and in good faith, respecting applicable regulations, public order, morality, and the rights of others.

Comunicaciones Unicap S.L is not responsible for damages or losses arising from the misuse of its services or content.

LSSI-CE Information

In compliance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, Comunicaciones Unicap S.L, located at Calle Doctor Esquerdo nº 28, 1ºE, 28028 Madrid, manages this domain. Any inquiries can be directed to info@elena-moons.com.

Cookies

We use cookies to improve your browsing experience and provide better service. Please review our Cookie Policy for more details.

External Websites and Social Media

Comunicaciones Unicap S.L is only responsible for the content and management of websites it owns. For any external platforms or social networks, users should read their respective legal notices and privacy policies before engaging.

Changes to the Privacy Policy

Comunicaciones Unicap S.L reserves the right to modify this policy at any time. Please review it regularly. We will take reasonable steps to notify you of significant changes.

Applicable Law and Jurisdiction

Spanish law applies to all disputes related to this website or its activities. Both parties expressly submit to the Courts and Tribunals of Madrid for the resolution of any conflicts.